2821 Emerywood Parkway – Suite 200
Richmond, VA  23294



Job Postings

Position: Director, Revenue Cycle Management
Vascular Surgery Associates
Position Overview:
The Director, Revenue Cycle Management for a medium sized physician’s practice will oversee the company’s business office function ensuring proper controls, serving as management designee for IT functions and compliance as well as provide leadership and support for Medicare payment programs. The Director, Revenue Cycle Management is a leader who provides excellent customer service in a professional manner while adhering to practice mission and values and applicable regulations.
Position Responsibilities:
  • Oversees business office operation, monitoring processes, statistics and function to optimize efficiency and revenue capture.
  • Identifies opportunities for improvement, develops recommendations, handles change management and ensures changes are assimilated properly into the operation.
  • Serves as a champion and super-user of practice management system, leveraging technology to improve results, monitoring new solutions and applications and updating the approach periodically.
  • Demonstrates a thorough knowledge of compliance rules and ensures compliance considerations are integrated into processes and consistently followed.
  • Utilizes excellent communication and leadership capabilities to unify and motivate business office staff towards desired goals while maximizing execution, driving a culture of excellence.
  • Serves as member of the practice management team and liaison to the Board for areas of responsibility, maintaining effective two-way communication.
  • Espouses a professional work environment grounded by strong customer service and results.
 Requirements and desired qualifications:
  • College degree highly desirable, preferably in a business related minor.
  • Demonstrated experience working with technical applications and office equipment.
  • Demonstrates in-depth knowledge of insurance environment and technical aspects of claims processing cycle.
  • 3-5 years of experience managing business office processes and procedures.
Apply here:
Thank you for your interest!

Position: Financial Analyst

The Virginia Eye Institute is hiring! VEI is a large and dynamic practice of ophthalmologists and optometrists in the Richmond, VA area, including eight locations and an ambulatory surgery center. We are searching for a Financial Analyst to join our Finance team working in the Huguenot Bridge location.  We are seeking candidates with passion and dedication. If this sounds like you, keep reading!!
We are seeking reliable candidates with outstanding attention to detail skills and excellent customer service skills. The ideal candidate will be a team-player, self-starter, friendly, motivated, organized, and have the ability to work independently while sustaining a team environment. A caring demeanor and the ability to build and maintain patient rapport is critical. The candidate must be highly productive, eager to learn, and motivated to succeed.
This position will support the CFO and the financial team with accurate analyses, financial processes (budgeting, forecasting, etc.), effective reporting, and insightful financial advice. The Financial Analyst is responsible for completing financial activities for the purpose of accurate and timely reporting both internally and externally. Will assist in the development of technical solutions to complex business issues by creating spreadsheets to be utilized by others on the management team, forecasting, and trend analysis.
  • Perform technical data analysis and develop spreadsheets for forecasting and trend analysis.
  • Communications exception items with all relevant areas to ensure accuracy of data on an ongoing basis.
  • Develop forecasting models including appropriate variance analyses using historical data and insightful prediction techniques to purpose recommendations.
  • Complete financial analyses that accurately reflect business health including contribution margin, EBITDA, ROI, etc. along with full explanation and interpretation of results.
  • Designs reports that communicate performance, identify issues, and contribute to better management decisions including identification and exploitation of best practices.
  • Monitor performance metrics, explain variances, and offer ideas for performance improvement.
  • Analyze staffing requirements based on activity drivers, monitoring trends, tracking variances, and developing predictive insights.
  • Perform other duties as assigned by management
Minimum education: Bachelor’s Degree in Finance or other Business related degree; Master’s degree preferred
Minimum of 3 years financial analysis experience required
Knowledge of financial management and analysis in healthcare preferred
Knowledge of accounting standards and practices required
Experience with eClinicalworks a plus
Effective communication skills required and the ability to work with associates of all levels within the organization
Ability maintain a high degree of confidentiality
Windows-based software applications (i.e. Word, Excel)
Demonstrates attention to detail
To apply, please forward your resume and cover letter to resumes@vaeye.com or apply on the www.vaeye.com website.
We offer a great work environment with competitive salary & benefits and continuing education and advancement programs. Join us today!!
We are an equal opportunity employer.
Position: Director of Revenue Cycle Management
The Virginia Eye Institute is hiring! VEI is a large and dynamic practice of ophthalmologists and optometrists in the Richmond, VA area, including eight locations and an ambulatory surgery center. We are searching for a Director of Revenue Cycle Management. We are seeking candidates with passion and dedication. If this sounds like you, keep reading!!
The Director of Revenue Cycle Management leads and manages all aspects of revenue cycle from day-to-day monitoring to developing a strategic vision to optimize third-party revenue with a focus on maximizing cash flow and ensuring the collaboration and coordination of all stages of the revenue cycle from registration to billing. This position requires an ability to plan, develop, and execute strategies to improve critical revenue cycle metrics while maintaining the integrity of revenue data in order to minimize adjustments and inappropriate bad-debt write offs. The Director is responsible for leadership and oversight of the Revenue Cycle Team.
The Director of Revenue Cycle Management Participate and lead activities that foster an inclusive work environment. This is a leadership position which requires the ability to effectively develop others and have an understanding/appreciation for creating and supporting diverse teams. This position reports to the Chief Financial Officer and will have a Revenue Cycle Managers and other Revenue Cycle staff as direct reports in a multi-site, Ophthalmology practice.
  • Assures the integrity and stability of revenue and billing data and provides direction for complex business decision making for operations.
  • Identifies, establishes and implements internal controls to ensure a compliant environment.
  • Provides leadership in a team environment, teams functional and technical activities and changes.
  • Provides direction and interprets revenue cycle key performance indicators with significant institutional impact
  • Is recognized and relied upon to synthesize various subject matter expert inputs to formulate solutions and implement change for multi-disciplinary or complex technical issues.
  • Coordinates the development of programs and processes for Revenue Cycle operational areas.
  • Interprets and implements billing rules, regulatory compliance, policies and regulations.
  • Stays abreast of emerging issues and risks and plans accordingly. Identify strategies that lead to improved financial performance and follow through on their implementation while preserving VEI standards and minimizing the financial and legal risks.
  • Directs managers, reviews and interprets results of variable-sensitive business models and/or compliance or business operations.
  • Participates in establishing an environment that leads to efficient Revenue Cycle operations and adheres to complicated and ambiguous billing rules and regulations (all payers).
  • Responsible for recruitment, development and performance management within areas of responsibility, translating the departmental vision into meaningful and effective results.
  • Spearheads change and leads others in implementation.
  • Promotes effective change management practices. Initiates, leads and facilitates institutional workgroups or complex projects.
  • Manages and prioritizes limited resources across multi-disciplinary, multi-site teams to maximize efficiency.
  • Participates in establishing the strategic direction of work teams or service lines incorporating an awareness of the internal and external environment.
  • Handles ambiguous situations in a productive and professional manner and leads others through such situations successfully.
  • Minimum education: Bachelor’s degree in Business Administration, Healthcare Administration, or other related degree or medical billing / coding certification required; MBA or Masters Healthcare Administration preferred.
  • At least six (6) years of relevant experience in professional fee billing and reimbursements in a healthcare environment
  • Minimum of five (5) years people management experience
  • Demonstrated ability to proactively and effectively address billing adversities with billing staff, insurance carriers, and internal departments
  • Knowledge of outpatient coding, billing, and reimbursement of insurance as well at third-party billing.
  • Proficiency with Windows-based software applications (i.e. Word, Excel), Executive Level required
  • Experience with eClinicalworks preferred
  • Strong interpersonal communication skills, including the ability to establish and maintain effective relationships with vendors, physicians, management, associates, and co-workers
  • Ability maintain a high degree of confidentiality
To apply, please forward your resume and cover letter to resumes@vaeye.com or apply on the www.vaeye.com website.
We offer a great work environment with competitive salary & benefits and continuing education and advancement programs. Join us today!!
We are an equal opportunity employer.
Position: Operations Manager

Position Summary:

The operations manager will serve as a leader for a growing medical practice in the Richmond community. The individual will manage across multiple departments to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience.

Essential Functions:

  • Manage and provide expert guidance to the following departments: Front Desk, Call Center, Surgery Scheduling, Medical Records, Referrals and Authorizations
  • Ensure high team member morale and a professional, effective, and efficient working atmosphere.
  • Counsel, mentor and support direct reports to ensure effective fulfillment of job duties and responsibilities.
  • Effectively serve as a fill-in on all positions qualified for when absences or patient volumes warrant additional help.
  • Work closely with the business office to support revenue cycle management.
  • Serve as subject matter expert for EMR system to provide guidance, training, and reporting functions.
  • Manage and coordinate patient survey results to ensure collaboration between different services within the practice to maintain quality patient experience.
  • Continuously evaluate patient flow through the multiple office locations to ensure appropriate utilization of business resources. Monitor wait times for the patients and manage the workflow accordingly.
  • Identify opportunities to increase efficiency and scope of services provided by the practice to sustain competitive advantage across Richmond community.
  • Owns the performance results regarding patient experience, patient volume, financial outcomes, and service standards.
  • Actively participate in local, state and national organizations to increase networking and knowledge base of best industry practices.

Knowledge Skills and Abilities:

  • Strong leadership skills to serve as a role model, coach and facilitator.
  • Exceptional customer service skills and the ability to collaborate with physicians, staff, and management. Manage and resolve patient complaints in a professional and effective manner.
  • Strong working knowledge of practice workflows and functions, EMR Systems and Practice Performance metrics.
  • Ability to assess and monitor operational performance metrics.
  • Strong professional ethics to manage highly confidential and sensitive information.
  • Demonstrated ability to manage multiple priorities.
  • Demonstrate good judgment in handling situations not covered by written or verbal instruction and seek guidance as needed.
  • Ability to successfully prioritize and resolve multiple projects / initiatives with competing deadlines and ability to creatively solve problems when obstacles arise
  • Working knowledge of patient flow and scheduling
  • Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint

Education and Experience:

  • Bachelor’s Degree (preferred)
  • Minimum of 5 years experience in the healthcare industry preferably in a clinical setting.
  • Minimum 2 years experience in a medical office management role

If interested, please send resume to rvarecruithr@gmail.com