2821 Emerywood Parkway – Suite 200
Richmond, VA  23294



Job Postings


Position: Clinical Manager

Busy surgical practices with offices throughout the greater Richmond area has an opportunity for a RN or LPN who is interested in making a positive contribution to an already successful practice. Responsibilities will include managing the clinical staff, being a “super user” of the EMR and working with the medical staff and other managers to improve patient care and overall efficiency. Qualifications include being an RN or LPN with experience in managing people and/or projects who is highly motivated and desires to be a leader and a change agent. Knowledge of EMRs is required. Knowledge of MIPS/Meaningful Use is highly desirable. Highly competitive salary and benefit package available to qualified candidates. Interested candidates should reply to brownl@virginiaent.com.


Position: Practice Administrator

A five-provider specialty practice with three locations and two in-office surgery suites, is seeking an organized, proactive, and experienced Administrator to guide them into the future. We are seeking a team leader with strong financial and operational skill sets.
Key responsibilities for this position are as follows:
* Oversight of practice finances and operations, including the development and implementation of financial and strategic plans in conjunction with the physician partners
* Ongoing improvement to the current emphases on high quality care and superb customer service
* Leadership of the practice’s payer, regulatory, and network plans, including contract negotiations and MIPS
*Oversight of clinical operations including AAAHC accreditation
*Performance of all Human Resource functions including payroll
The ideal candidate will possess the following:
* Five or more years’ experience in medical practice management, including direct staff supervision including billing and nursing staff
* A strong acumen in financial planning, budgeting, and analyses
* Experience with payer and vendor contract negotiations
* A proactive approach to the evaluation and development of alternative revenue streams, as well as the ability to assess current service offerings
* A solid background in human resources, including employee evaluation and development
* The versatility, ability and temperament to excel in a dynamic small practice
* Experience in adherence to regulatory requirements, including AAAHC, HIPAA, OSHA, CPT/ICD coding, and human resources
Salary and benefits will be commensurate with experience. If you would like to be part of our team, please email or send your résumé and salary requirement to the attention of Brooke Hayes at bhayes@crspecialists.com
All applications will be kept confidential. Thank you for your interest and consideration.


Position: Director of Operations

Virginia Ear, Nose & Throat (VENTA) is looking for an energetic, positive professional to join our team as the Director of Operations. The Director of Operations (DOO) works closely with the CEO and the Medical Staff on all aspects of the practice including administrative and financial. The DOO will be is responsible for working with the office and clinical managers to oversee the daily operations of four clinical offices. This oversight includes being the lead on major IT systems including those related to VENTA’s network, Voice over IP phone system, and Allscripts PM and EMR systems. The DOO will also work with VENTA managers on productivity and efficiency analyses. As a key member of the senior management team, the DOO is critical in helping develop and nurture a positive and supportive company culture while working with everyone in the company including medical staff, human resources, accounts payable and the business office.

Qualifications for and expectations of the position: To perform the job successfully, the Director of Operations must be able to perform each of the above-itemized duties satisfactorily.
* 3- 5 years of progressive managerial experience, preferably in a private medical practice setting.
* Excellent critical thinking skills and an understanding of process improvement techniques.
* Self-initiator for projects, improvement activities, and evaluation methods.
* Positive attitude with an emphasis in supporting a collaborative culture.
* Experience working with networks and PM/EMR systems (preferably Allscripts).
* Excellent communication skills (verbal and written).
VENTA offers a highly competitive salary and benefit package to qualified candidates.
Interested candidates should reply to brownl@virginiaent.com.


Position: Billing and Front Office Manager

Pediatric Associates P.C. a 9 Provider Pediatric Practice with 2 locations in Richmond, Virginia has immediate opening for a Billing and Front Office Manager.

This is a working position where the manager will be involved in the day to day tasks of the billing department along with overseeing the daily activity of billing personnel and all that entails including staff training and oversight of workflows. acting as liaison with insurance plans for contracts/provider/billing issues. This position requires a team leader who can be an example for and supportive of their staff. Production and analysis of monthly reports. Candidate will report directly to the Practice Manager.

Management of front desk staff. The front office performs the usual duties of call center, appointments, registration, entering demographics, insurance eligibility checks and collecting copays. The manager will be responsible for ensuring proper training of all staff in their duties, efficient workflows, and communication between departments, and identifying opportunities for improvement in these processes. A total of seven staff reports to this position.

The candidate must have a reliable, strong work ethic with excellent leadership and communication skills. The candidate must have working knowledge and experience of coding and billing procedures; developed knowledge of standard accounting practices; well-developed analytical and problem-solving abilities; and be able to engage in a variety of tasks simultaneously while consistently meeting deadlines. Experience with Allscripts would be ideal. However, the candidate must at least possess enough working knowledge of Medical Practice Management /EHR computer systems to successfully master the appropriate use of our system.

The ideal candidate will have at least 5 years’ experience in medical practices, with minimum of two years supervisory experience. Demonstrated knowledge of billing and collection procedures and practices is essential, including working accounts receivable. Must have strong communication and interpersonal skills, with ability to develop and strengthen staff and their skills. Must be comfortable with managing multiple tasks and high volume demands at any time.

We offer a competitive salary and benefits package. Interested candidates should send their complete resumes and salary history to Sandi Pitini at pitini@verizon.net. No phone calls please. NO RECRUITERS. Incomplete submissions will be rejected.


Position: Office Manager

Company Overview:
A two physician practice who are committed to building long term relationships with the community. We are the community’s medical home to guide patients through our fragmented healthcare system by providing high quality care through cost efficiency. We provide care to all age spectrums from infants and children to the elderly.

Position Overview:
The office manager position will ensure good business practices for the organization while the clinicians focus on providing high quality health care to the patients. The position will fully engage in the non-clinical aspects of day-to-day operations in a medical office environment.

Specific Duties and Responsibilities:
-Supervision/maintenance of patient scheduling, registration, medical records, billing and collections, data entry and processing, employee PTO ledger, and cash posting
-Coordination of the day to day operations of the practice
-Oversees billing and ensures that billing company is performing at a high standard
-Investigates and implements new service lines as necessary in conjunction with owner
-Promoting staff and service excellence
-Develops, implement, and maintain office policies and procedures
-Interview, hire and train a productive medical office team and conduct performance reviews at regular interviews
-Maintains and manages all filing and organizational systems for the practice
-Responsible for the facility and coordinating proper up keep and services
-Ensure patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
-Ensures regulatory compliance with HIPAA, OSHA, MIPS, labor laws, and other federal, state, and local regulations.
-Coordinates staff and provider meetings at a regular cadence for administrative and clinical staff
-Coordinates logistics for internal and external meetings and conferences
-Ensures staffing is appropriate for day to day operations
-Initiation and maintenance of practice/provider credentialing, medical malpractice, record of all payor contracts
-Assists in special projects
-Other duties as assigned by owner

Job Qualifications & Competencies:
-Knowledge and experience in all aspects of billing
-Knowledge of regulations related to all CMS regulations and commercial insurance requirements
-Human resources experience in hiring, supervision, and performance reviews
-Knowledge of HIPAA and labor law
-Strong customer service skills
-Skill in writing policies and procedures
-Skill in using healthcare software and computer systems
-Knowledge of maintaining supplies and equipment for the medical setting
-Multitasking skills
-Problem-solving skills
-Professional communication and presentation skills, including face to face, email, telephone, and video conference
-Knowledge of continuous process improvement concepts and practices
-Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen

Job Type: Full-time

Interested candidates should send resume and cover letter to: katie.nunn@brightideasmed.com


Position: Office Manager

Commonwealth Primary Care is searching for an Office Manager for our Richmond Primary Care location. The office manager is responsible for administering, directing, planning and coordination all clinical, clerical, and administrative office activities for this location to include:
  • Monitors appointments, patient flow, medical records, medical transcription systems and staff.
  • Reviews reports generated through Quality Programs and follow up with clinical staff as appropriate.
  • Completes forms and applications for physician credentialing and licensing.
  • Reviews staff timesheets, benefit invoices and other financial forms and data.
  • Works with other staff and departments to ensure efforts are coordinated and high quality patient care is provided.

EDUCATION: Associate degree or bachelor’s degree in health or business administration preferred.

EXPERIENCE: Minimum of three years of office management experience including two years in a health care organization.
Questions? Please contact Cathy Cawley, CCawley@cpcva.com


Position: Business Office/ Revenue Cycle Manager

Gastrointestinal Specialists, Inc., has an upcoming opening for manager for its business office and revenue cycle functions. This is a full-time position based at our Staples Mill Road administrative offices that reports to the practice’s Chief Administrator.

The essential functions of the position include leadership/knowledge of the following: billing, accounts receivable, collections, payer relationships, coding/documentation, analytics, and reporting.

We want someone with strong analytical, interpersonal, and leadership skills, someone who enjoys the camaraderie of a tight leadership team, someone who is never satisfied with ‘good enough’, and someone who has a mastery of both the details and the bigger picture.

The preferred candidate will have at least five (5) years’ experience in the leadership of a billing department or medical practice. Though our practice uses Allscripts, prior Allscripts experience is not required.

If interested, please e-mail your résumé and salary expectations confidentially to Lucien Roberts, Chief Administrator of Gastrointestinal Specialists, Inc., at lroberts@gastrova.com.